Peterborough County/City Paramedics

Service Information

Peterborough County/City Paramedics (PCCP) is committed to promoting the safety and well-being of its citizens. PCCP and paramedics serve as the front-line of our emergency health care system and play a critical role in the provision of emergency care and treatment of a patient's medical condition or injuries.

The service is jointly funded by the County of Peterborough, City of Peterborough and the Province of Ontario through the Ministry of Health.

Mission Statement and Service Commitment

The mission of the Peterborough County/City Paramedics is to provide care, treatment, and transportation to the residents and visitors of Peterborough County/City, and surrounding areas to the best of our ability and training. The fundamental missions of the Peterborough County/City Paramedics are:

  • To be available on a 24 hour basis to respond with optimum speed and efficiency to all emergencies.
  • To provide emergency patient care to the public we serve. Emergency patient care includes the stabilization, treatment and transportation of the acute and critically injured.
  • The transport of patients between health care facilities or to or from residences for admission, discharge and/or treatment.

Only Paramedics that hold current qualifications as set out by the Ambulance Act and related Provincial Legislation will be permitted to staff each ambulance. Each Ambulance, when available for responses to emergency calls, shall be staffed at all times by either: two qualified Primary Care Paramedics (PCP) or one Primary Care Paramedic (PCP) and/or one Advanced Care Paramedic (ACP). ACP coverage is distributed based on staff availability.

Present staffing levels:

  • Advance Care Paramedics - 22
  • Primary Care Paramedics - 100

Staffing

  • Peterborough - 5 ambulances on 12 hour day shifts, 3 ambulances on 12 hour night shifts
  • Apsley - 1 ambulance x 24 hours
  • Lakefield - 1 ambulance x 24 hours
  • Norwood - 1 ambulance x 24 hours
  • Buckhorn - 1 ambulance x 12 hours (Only during summer months)

Fleet

  • 8 front line Ambulances
  • 6 spare Ambulances
  • 4 Emergency Response Vehicles
  • 1 Command RV
  • 1 Operational Support Unit and Operational Support Trailer

Response Time Performance Plan

As approved by Resolution of Council of the County of Peterborough at its meeting of August 15, 2012.

For the calendar year of 2013, from January 1 to December 31:

Sudden Cardiac Arrest

50% percent of the time, Peterborough County/City Paramedics plans to have a responder equipped with an AED and able to defibrillate a patient determined to be in sudden cardiac arrest, within 6 minutes from the time ambulance dispatch conveys the call information to the designated land ambulance delivery agent until the said responder arrives the scene.

CTAS 1

66% percent of the time, Peterborough County/City Paramedics plans to have a Paramedic as defined by the Ambulance Act respond to any patient determined to be CTAS 1, within 8 minutes from the time ambulance dispatch conveys the call information until the paramedic arrives the scene.

CTAS 2, 3, 4, 5

Peterborough County/City Paramedics plans to have a Paramedic as defined by the Ambulance Act respond to any patient determined to be CTAS 2, 3, 4, 5 within a period of time as noted below in Table 1:

Table 1

CTAS Level Target elapsed time from paramedic notified until on scene (mm:ss) Target Percentile to achieve target
2 10:00 65%
3 10:00 65%
4 10:00 65%
5 10:00 65%

Base Locations

peterborough base

Peterborough Base, Paramedics Headquarters
310 Armour Road
Peterborough, ON
K9H 1Y6

lakefield base

Lakefield Base
41 Concession Street
Lakefield, ON
K0L 1A0

norwood base

Norwood Base
31 King Street
Norwood, ON
K0L 2V0

apsley base

Apsley Base
185 Burleigh Street
Apsley, ON
K0L 1A0

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